Registration

  • Do I have to register my NOOK® Simple Touch?
  • Yes. You must register your NOOK Simple Touch to a NOOK account. Registering your NOOK Simple Touch links your eReader to your NOOK account so that you can purchase and download NOOK eBooks, magazines and newspapers from the NOOK eBookshop and read them on your NOOK Simple Touch.
  • What is a NOOK account?
  • A NOOK account, with a default credit card, lets you shop for NOOK eBooks, magazines, newspapers, and apps. Having a NOOK account also allows you to synchronise your NOOK HD or NOOK HD+ with other NOOK devices and other NOOK Applications, such as NOOK eReader software applications installed on your iPad®, iPod touch®, Android Tablets, PC, Mac or Smartphone (iPhone® or Android phone).

    You can create a NOOK account by providing an email address and password on NOOK.co.uk. You can also create one directly on your NOOK during the registration process.

    Your NOOK account is ready for use once you have set up the following:

    • An email address
    • A default payment method
    • A valid expiry date for the payment method
    • A current UK billing address

    If you require additional support, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.

  • How do I register my NOOK Simple Touch?
  • To register your NOOK Simple Touch, follow these steps after turning on your NOOK Simple Touch.

    NOTE: You will need to connect to a Wi-Fi network to complete your registration.

    • Select your language, and tap the Next arrow.
    • A Welcome screen will appear. Tap Next to continue.
    • Connect to a Wi-Fi network. ?You must be connected to a Wi-Fi network to register your NOOK Simple Touch. You may connect to your home Wi-Fi, or, if you're in another location with Wi-Fi access, your NOOK Simple Touch will list all the networks it finds. Just tap on the name of the network you want to connect to. If you see a lock symbol beside the network's name, it's a secure network and you’ll need to enter a password to connect to that network. If you do not know the network password, ask the network administrator for help.
    • Review the Terms of Service and tap Agree.
    • Register your NOOK Simple Touch. You must register your NOOK Simple Touch to your NOOK account. This gives you access to all the eBooks and periodicals in your NOOK library and allows you to shop for new eBooks and periodicals on your NOOK Simple Touch.

      If you already have a NOOK account:
      a) Enter the email address and password for your account.
      b) Tap the Sign In button.

      If you do not yet have a NOOK account:
      a) Tap the Create an Account button.
      b) Fill in the form with your name, email, password and additional information requested.
      c) Tap the check mark.

      That's it. You've registered your NOOK Simple Touch.
  • What should I do if I'm having trouble connecting to Wi-Fi® or registering my NOOK Simple Touch?
  • If you are experiencing any problems connecting your NOOK Simple Touch to Wi-Fi or registering your unit, please see our connectivity FAQs below for additional help.

Connectivity

  • What is Wi-Fi?
  • Wi-Fi is a term used to describe the wireless networking technology that allows computers and other devices to communicate via a wireless router. Wi-Fi is different from mobile technologies like 3G or LTE. A Wi-Fi enabled device (such as a computer, laptop, mobile phone or eReader) can connect wirelessly to the Internet if it is in range of a wireless network that is connected to the Internet. Wi-Fi enabled devices connect to the wireless network through access points (or hotspots). Access points can be public (such as at a library, restaurant or bookshop), or can be private (such as at home, work or school).

    Public Wi-Fi access points usually don't require a password but instead require a user to acknowledge terms of use.

    Private Wi-Fi access points are usually password protected. Home Internet connection services are usually provided by a cable or telephone company, and the Wi-Fi access is provided by a small device called a wireless router that is physically connected to the Internet.

  • Is my NOOK Simple Touch wireless?
  • Yes, your NOOK Simple Touch has built in Wi-Fi allowing you to connect wirelessly to any Wi-Fi hotspot.
  • I've forgotten my Wi-Fi password. What should I do?
  • Check with your Wi-Fi network administrator or the person who installed your Wi-Fi network. If you can't find that person, you may need to reset your Wi-Fi router back to its original settings. Please go to the support site of the manufacturer of your Wi-Fi router for information about factory reset and how to set up a network. Note: You may need to reattach any other Wi-Fi enabled device if you change the network name (SSID) or change the password.
  • How do I know what my home network is?
  • If you have another Wi-Fi enabled device, try looking at its settings to determine which Wi-Fi access point it is connecting to. Once you've determined that, select the same wireless network name from the list provided by your NOOK Simple Touch.
  • I don't see my home network on the list. What should I do?
  • It is possible that your network was set up as a hidden network. To add your network:

    1. Go to Settings.
    2. Tap on Wireless.
    3. Make sure that Wi-Fi is turned on.
    4. Scroll to the bottom of the Wireless Networks list, and select Other Network.
    5. Fill in the information for your network, and tap Save.
  • What is the lock symbol next to a Wi-Fi hotspot listed in available wireless networks?
  • The lock symbol represents a secure Wi-Fi network. Make sure you have the password and security information for any secure Wi-Fi network that you attempt to connect to.
  • What should I do if I'm having trouble connecting my NOOK Simple Touch to Wi-Fi?
  • If you are experiencing any problems connecting your NOOK Simple Touch to Wi-Fi or registering your unit:

    1. Go to Settings, and tap on Wireless. Then tap on the button in the top right-hand corner to turn off your Wi-Fi. Wait for a minute, and then turn on your Wi-Fi. This will refresh the wireless connectivity of your device.
    2. If you are still experiencing problems, press and hold the power button for 5-7 seconds until a pop-up message appears, and tap on Power Off to completely turn off your NOOK Simple Touch. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch.
    3. If these steps do not help, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.
  • My computer and other products can connect to my Wi-Fi hotspot but my NOOK Simple Touch can't connect. What should I do?
  • Tap the network you want to connect to, and select Forget. Tap the Wi-Fi network again to reconnect. If you are still having issues, please try the steps outlined in the question above.
  • My NOOK Simple Touch says "Connected but no Internet". What should I do?
  • Go to Settings, and tap on Wireless. Then tap on the button in the top right-hand corner to turn off your Wi-Fi. Wait for a minute, and then turn on your Wi-Fi. This will refresh the wireless connectivity of your device.

    If you are still experiencing problems, press and hold the power button for 5-7 seconds until a pop-up message appears, and tap on Power Off to completely turn off your NOOK Simple Touch. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch.

    If these steps do not help, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.

  • My Wi-Fi connection keeps cutting out. What should I do?
    1. Go to Settings, and tap on Wireless. Then tap on the button in the top right-hand corner to turn off your Wi-Fi. Wait for a minute, and then turn on your Wi-Fi. This will refresh the wireless connectivity of your device. ??
    2. If you are still experiencing problems, press and hold the power button for 5-7 seconds until a pop-up message appears, and tap on Power Off to completely turn off your NOOK Simple Touch. Wait for a minute or two, and press and hold the power button for 2 seconds to turn on your NOOK Simple Touch.
    3. If it's your home Wi-Fi network, please try resetting or powering off and powering back on your home Wi-Fi router. Also, try repositioning NOOK Simple Touch closer to your router for a better signal.
  • If I don't have a Wi-Fi network, can I connect NOOK Simple Touch to a network with a cable?
  • No. NOOK Simple Touch can only connect to the NOOK eBookshop and synchronise with NOOK account via Wi-Fi connectivity. Please check with your computer, hardware vendor or Internet service provider on how to set up a Wi-Fi connection in your home.
  • Does NOOK Simple Touch offer 3G?
  • No. Your NOOK Simple Touch connects to Wi-Fi only. It does not offer 3G mobile service.
  • How do I connect my NOOK Simple Touch to a Wi-Fi hotspot that requires a login (e.g. airports, restaurants or hotels)?
  • Your NOOK Simple Touch will prompt you to accept any terms and conditions or enter any information needed to connect to that Wi-Fi hotspot.
  • How do I connect my NOOK Simple Touch to my Wi-Fi using a guest account?
  • Depending on your Wi-Fi connection, you will be prompted to enter the credentials needed for the guest account.
  • Can I connect my NOOK Simple Touch to a MiFi®?
  • Yes. Connecting to a MiFi is similar to a Wi-Fi hotspot. Please ensure that your MiFi device is powered on and there is network connectivity.
  • Do I need to enter my wireless network password every time on my NOOK Simple Touch?
  • No. Your NOOK Simple Touch will store your password once you have entered it.
  • What's the difference between the password for administering my router and the password for gaining access to the Internet?
  • The password for administering your router is for controlling the settings on your home network. The password for gaining access to the Internet (Wi-Fi hotspot) is the password you need to connect your NOOK Simple Touch to your Wi-Fi hotspot.
  • My device is showing up as an intruder in Cisco Network Magic.
  • Your NOOK Simple Touch might have been added to a black list due to the fact that it is a new device on your home network. Check your router settings, and ensure that your NOOK Simple Touch's MAC address is allowed to access your home network. To check for your NOOK Simple Touch's MAC address:

    • Go to Settings.
    • Tap Device Info.
    • Tap About Your NOOK. Your MAC address is shown in the list.

    If you need to find your MAC address prior to the initial setup of your NOOK Simple Touch, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.

  • How do I adjust MAC address filtering?
  • Check your router settings for MAC address filtering. You may have to add your NOOK Simple Touch MAC address to the list of allowed MAC addresses. Turning off MAC address filtering is recommended. To check for your NOOK Simple Touch's MAC address:

    • Go to Settings.
    • Tap Device Info.
    • Tap About Your NOOK. Your MAC address is shown in the list.

    If you need to find your MAC address prior to the initial setup of your NOOK Simple Touch, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.

  • Can I use my NOOK Simple Touch as a rebroadcaster or range extender?
  • No. You cannot use the NOOK Simple Touch as a rebroadcaster or range extender.
  • Does my NOOK Wi-Fi support 802.11 b, g or n?
  • Your NOOK Simple Touch supports all three: 802.11 b, g and n.
  • Is it okay to shut Wi-Fi off on my device to read books?
  • Yes. With Wi-Fi off, you will be able to read books that are currently downloaded to your device. In order to browse, shop and downloaded new content, you will have to explicitly turn Wi-Fi on. You will also need to turn on Wi-Fi to sync and to receive subscriptions.
  • My newspaper/magazine didn't appear on my NOOK Simple Touch. Why?
  • There could have been a loss of network connectivity during the scheduled time for delivery. Please check your Wi-Fi settings on your NOOK to make sure you are connected. To get the latest issue of your subscription, tap the Sync icon in Library to force your NOOK Simple Touch to check for the latest issue(s). Please make sure your device is left on or in sleep mode overnight with Wi-Fi connectivity.
  • Can I use Wi-Fi on a plane?
  • Wi-Fi is provided (fees may be associated) with certain airlines. Airlines will typically let you use Wi-Fi above a certain altitude. Please check with your airline(s) for details.
  • I'm going through the initial setup of my NOOK Simple Touch and cannot connect to my Wi-Fi hotspot. What should I do?
  • If it's your personal Wi-Fi connection, please check your router settings for MAC Filtering. When entering your password, tick the box to show password to ensure you are entering the correct password for your Wi-Fi connection.

Hardware

  • Can I use another power adapter and/or USB cable to charge my NOOK Simple Touch?
  • No, only the Power Kit included in the NOOK Simple Touch package or a NOOK Simple Touch Power Kit sold as an accessory should be used to charge your NOOK Simple Touch. Do not use any other power adapter or USB cable as this may damage your NOOK Simple Touch.
  • How long can I use my NOOK Simple Touch before I have to recharge the battery?
  • You can read on your NOOK Simple Touch for up to two months with Wi-Fi off before having to recharge the battery.*

    *Battery life depends on device settings, individual usage and many other factors. Battery tests are conducted using specific units; actual results may vary.

  • How to make my NOOK Simple Touch battery last longer on a single charge?
  • Tips on extending your NOOK Simple Touch battery charge:

    1. Turn Wi-Fi off while reading and
    2. Set the Screen Timeout to 2 minutes.
  • How long does it take to fully charge my NOOK Simple Touch?
  • It will take about 3 hours to fully charge your NOOK Simple Touch using the Power Kit plugged into a wall socket. Do NOT turn off your NOOK Simple Touch while it is charging; just allow it to go into sleep mode automatically.
  • Can I charge my NOOK Simple Touch from my computer?
  • Yes. You can charge your NOOK Simple Touch from your computer using the enclosed USB cable to a computer.
  • Can I replace the battery in my NOOK Simple Touch?
  • No. The rechargeable battery in your NOOK Simple Touch can only be accessed and replaced by authorised service professionals.
  • Can I buy an extra battery for my NOOK Simple Touch?
  • No. Rechargeable batteries for your NOOK Simple Touch are not available for sale as an accessory.
  • What if I suspect a problem with my battery?
  • Do not attempt to access or replace the battery. If you suspect a problem with your battery, please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week. Don't worry; your battery is covered by the 1-year manufacturer's warranty.
  • Where is the memory expansion card slot?
  • You can expand your NOOK Simple Touch's memory using microSD memory cards up to 32 GB. The microSD card slot is found under the small rubber latch in the upper right-hand corner on the side of your unit.
  • How do I clean the touchscreen E Ink® Pearl display on my NOOK Simple Touch?
  • You should clean the touchscreen E Ink® display using a lint-free, microfibre cleaning cloth. Do not use any cleaning chemicals, abrasive materials or any liquids to clean the touchscreen E Ink® display, since this may damage your device.
  • How do I unlock the touchscreen on my NOOK Simple Touch?
  • When your NOOK Simple Touch is turned on or comes out of sleep mode the touchscreen will be locked. To unlock the touchscreen you will need to slide your finger across the bar (left to right) at the bottom of the touchscreen, sliding the lock symbol from left to right.

Navigation & Home

  • What is the Home screen?
  • The Home screen is the default display on your NOOK Simple Touch. The Home screen consists of two panels at the top of the screen (Reading Now and New Reads), as well as the What To Read Next shelf along the bottom of the screen.
  • How do I get back to the Home screen?
  • If your NOOK Simple Touch is awake, you can press the Quick Nav button (the raised NOOK logo) on the front of your device, directly below the display. This launches the Quick Nav bar. Then tap Home.
  • What is Reading Now?
  • The Reading Now panel shows the cover of the book or periodical you were reading most recently. To open the eBook or periodical shown in the Reading Now panel, tap on its cover.
  • What is New Reads?
  • The New Reads panel is a list of the three most recent eBooks or periodicals that you have purchased, downloaded or received. The Recent Reads list includes:

    • eBooks and periodicals you have recently purchased.
    • New issues of periodicals you have subscribed to.
  • What is What To Read Next?
  • At the bottom of the Home screen, you'll see a shelf with recommendations for you. These recommendations come from the experts at NOOK. If you have connected with NOOK Friends, then these titles are recommendations from your NOOK Friends.

    To learn more about an eBook on the What to Read Next shelf, tap on its cover. Your NOOK Simple Touch opens a detailed description of the eBook, including an overview, a list of reviews, a list of related titles and the options to buy the NOOK eBook. The details page will also include the option to download a free sample of the eBook.

  • How do I get back to what I was reading?
  • To return to the eBook or periodical you were most recently reading, tap the "Open Book" icon in the top left-hand corner of the Home screen.
  • Can I see a history of recent NOOK eBooks and periodicals I've opened?
  • No, you can only return to the most recently read eBook or periodical on your NOOK Simple Touch.
  • How do I open an eBook or periodical?
  • To open an eBook or periodical, tap on its cover. When a pop-up menu opens, tap on Read.
  • How do I turn a page in an eBook?
  • To turn the page forwards, tap on the right edge of the touchscreen. Or swipe from right to left (set your fingertip on the right-hand side of the display and slide it quickly to the left). To turn back a page, tap on the left edge of the touchscreen or swipe from left to right (set your fingertip on the left-hand side of the display and slide it quickly to the right). You can also press the page-turn buttons on the left and right-hand side of the display. To move quickly through the eBook, press and hold a page-turn button until you reach your desired location.? >Click here to see a video tutorial.
  • Can I change how long my NOOK Simple Touch waits before locking the screen?
  • Yes. By default, your NOOK Simple Touch waits 5 minutes before going to sleep and locking the screen, but you can change this interval to 5 minutes, 15 minutes or 1 hour. Tap the Quick Nav ("n") button at bottom center to launch the Quick Nav bar. Tap the Settings icon. On the Settings screen, tap Screen. Tap the menu choice Screen Timeout. Tap the time interval you want re: how long you want your NOOK Simple Touch to wait before going into sleep mode and locking the screen.

Managing your Library

  • Can I organise the eBooks in my library into groups? Can I give the groups names?
  • Yes. In addition to views of all your eBooks, magazines and newspapers, your Library also includes a feature called My Shelves where you create named collections of eBooks and periodicals. The Library lets you organise eBooks on Shelves. On your NOOK Simple Touch, a Shelf is a row of eBooks that you have grouped together, usually with some common characteristic. Just as you might put all your cookbooks on one shelf in your kitchen, you can also arrange all your eBooks about cooking on a shelf labelled Cookbooks on your NOOK Simple Touch.
  • What's the difference between the What To Read Next Shelf and the Library?
  • The What To Read Next shelf is a row of eBooks, magazines and newspapers that runs along the bottom of the Home screen on your NOOK Simple Touch. The What To Read Next shelf holds items that have been recommended by your NOOK Friends or NOOK Recommendations. The Library is where you keep and organise all of your eBooks, magazines, newspapers and personal files. All new items purchased at NOOK.co.uk appear in your Library.
  • What is kept in my Library on my NOOK Simple Touch?
  • Your Library is where you keep and organise all of your eBooks, magazines, newspapers and personal files.

    In your Library, you will find:

    • eBooks, magazines and newspapers you have purchased or downloaded from the NOOK eBookshop
    • eBooks that are on loan to you from a NOOK Friend.
    • Your personal files that you have transferred onto your NOOK Simple Touch using a USB connection from your computer or that you have loaded on a microSD card installed in your NOOK Simple Touch. Personal files can include EPUB files and PDF files.
  • If I archive an eBook from my Library, can I get it back?
  • Yes. All of your titles purchased from the NOOK eBookshop are kept in your NOOK account. You can un-archive the eBook at any time, then sync your NOOK Simple Touch and download your eBook again to your NOOK Simple Touch.
  • Can I rearrange my Shelves?
  • Yes. Your Library allows you to view and sort your eBooks and periodicals in different ways. You can arrange to view items in a grid, in shelves or in lists. You can filter your titles by categories such as All, eBooks, Newsstand and more. You can also sort items by most recently opened, by title and author (when applicable). Two pull-down menus at the top of the Library screen give control over the presentation of your Library.
  • Can I see a history of recent NOOK eBooks and periodicals I've opened?
  • Yes. A status bar runs along the top of the NOOK Simple Touch display. An open eBook icon on the left-hand side of the status bar returns you to the last NOOK eBook, magazine or newspaper that you were reading.
  • How do I know when I have a new eBook or periodical on my NOOK Simple Touch?
  • Any new eBook or periodical will appear in your New Reads section on the Home screen. A "New" banner will also appear on every new eBook and periodical cover until the item is opened.
  • Can I delete eBooks on my NOOK Simple Touch?
  • No. You must delete eBooks from your computer after signing in to your NOOK Account online. However, you can always archive eBooks on your NOOK Simple Touch, which will remove eBooks from your NOOK Simple Touch but keep your archived eBooks on your NOOK account.
  • How do I transfer my personal files to my NOOK Simple Touch?
  • You can connect your NOOK Simple Touch to a computer (using the NOOK Simple Touch microUSB cable) to transfer personal files. Your NOOK Simple Touch will appear on your computer as a removable drive. Just click on the file on your computer, and copy it (drag-and-drop) to the appropriate NOOK Simple Touch folder. Need additional space for personal files? You may save your files to a microSD memory card.
  • Where do I view my personal files from a microSD card on my NOOK Simple Touch?
  • Personal files saved on a microSD card installed in your NOOK Simple Touch can be found in your Library.

    1. Press the Quick Nav button.
    2. Tap on Library.
    3. Tap on the drop-down menu.
    4. Tap on My Files.
    5. Tap on Memory Card, found at the top of the screen, just below the row of icons.
  • How can I make sure that all of my NOOK content is up to date on my NOOK Simple Touch?
  • You can sync your NOOK Simple Touch to your NOOK account to make sure it is updated with all the latest content. In the upper right-hand corner of the Library is a button with two curved arrows forming a circle. This is the Sync button. Synching your NOOK Simple Touch downloads your latest purchases, any lend notices, NOOK Friend invites and other items.
  • Where will the newspaper I just subscribed to appear?
  • The latest issue of the newspaper you just subscribed to will appear in two places: The New Reads section of your Home screen and in your Library.
  • Do I need to make backup copies of my content?
  • It is not necessary to make backup copies of your NOOK eBooks and NOOK Library, since all of your NOOK content is stored in your NOOK.account. However, it is recommended that you keep a backup copy of all personal files saved on your NOOK Simple Touch.

Reading

  • What format of eBooks does NOOK Simple Touch support?
  • EPUB is the standard format for NOOK eBooks in the NOOK online shop. NOOK Simple Touch also supports other EPUB and PDF formatted books.
  • What is the Keep Reading icon?
  • The Keep Reading icon located at the top left of the Home screen and the small book icon in the bottom left of the Home screen will take you back to the last book or periodical you were reading and to the last page where you left off.
  • Will I be able to read my magazines, children's eBooks and enhanced eBooks that I purchased?
  • Some magazines, children's eBooks and enhanced eBooks will not work on your NOOK Simple Touch.

Shopping

  • Do I need to provide NOOK with my credit card number to use NOOK Simple Touch? What if I'm only reading free eBooks and samples?
  • Yes. You must have a completed and updated NOOK account to purchase or download paid and free content. This includes an email address, default credit card number, valid expiry date for the credit card and a current U.K. billing address. Security measures are put in place to protect all of our customers' account information.
  • When I buy an eBook, magazine or newspaper, where does it appear on my NOOK Simple Touch?
  • The newly purchased eBook will appear in 2 places on the NOOK Simple Touch:

    1. In your Library.
    2. In the New Reads section on your Home screen (along with your two other most recently purchased items).
  • Does everything I purchase start downloading automatically?
  • Yes. When you buy an eBook, magazine or newspaper from your NOOK Simple Touch, it begins downloading to your NOOK Simple Touch automatically and immediately, as long as you have Wi-Fi connectivity.
  • Is there a refund for eBooks? If I accidentally purchased the wrong eBook, can I return it?
  • Please contact our Customer Service Center via chat or e-mail. We are available from 8am to 9pm, 7 days a week.
  • Can I find my favourite eBooks in NOOK eBooks?
  • NOOK offers over 3 million eBooks, magazines and newspapers in the NOOK eBookshop. The eBook market continues to grow every day, and NOOK is working closely with its publishing partners to make the largest selection of eBooks available to you in the NOOK Bookshop.
  • Is there any way to limit who is allowed to make purchases at the NOOK eBookshop with my NOOK Simple Touch?
  • Yes. You can configure your NOOK Simple Touch to prompt you for a password before you make any purchases at the NOOK Shop. To set up your NOOK Simple Touch to require a password, see the User Guide.

Social Features

  • What is a NOOK Friend?
  • A NOOK Friend is a friend with a NOOK account and an email address in your contact list who has also accepted your invitation to connect as a NOOK Friend. Friendship is reciprocal. When someone becomes your NOOK Friend, you also become his or her NOOK Friend. NOOK Friends can lend each other books, and they can request books from one another for loan.
  • How do I make a NOOK Friend?
  • It's easy to make NOOK Friends! Choose from your existing friends in your Contacts on NOOK Simple Touch, or manually enter your friends' email addresses and start sharing! It's that simple. We'll send your friend(s) an invitation with a link to connect so that they can become a NOOK Friend. All that is required is that they have a NOOK account.
  • Can I lend a NOOK eBook to a NOOK Friend from my NOOK Simple Touch?
  • Yes. Your NOOK Simple Touch allows you to lend your favourite book to a NOOK friend for 14 days. You will not have access to your eBook while it is on loan (similar to a paper book experience), and each eBook can only be lent once. You will automatically receive the eBook back when the lend period expires.
  • Who decides if a NOOK eBook can be lent?
  • NOOK works closely with publishers regarding which NOOK eBooks are lendable through NOOK’s LendMe feature.
  • How can I borrow NOOK eBooks from my NOOK Friends with my NOOK Simple Touch?
  • You can ask to borrow an eBook from a NOOK Friends' NOOK Library. For instructions on how to launch your NOOK Friends application, please see steps below, or refer to your NOOK User Guide. You can ask to borrow "LendMe" eBooks from your NOOK Friends. To do this:

    1. Go to Settings.
    2. Tap Social.
    3. Tap Manage my NOOK Friends.
    4. Tap on any NOOK Friend to view their lendable books. If they have LendMe eBooks available, then you can request to borrow it from them.
  • Can I link to my NOOK Friends lists from some of my social media sites on my NOOK Simple Touch?
  • Yes. You can use the Social Settings screen to link your NOOK Simple Touch to your Facebook® account and your Twitter® account. You can also import all your contacts from your Google™ account. Once you have linked to Facebook and Twitter and set up email contacts, you can lend and borrow eBooks, recommend eBooks and share favourite quotes with your friends.

    You can send Lend Offers to NOOK Friends (if they own a NOOK Simple Touch, the invite will appear on their devices via email invitation or by a Facebook Wall post). Note: You will be able to access your Facebook friend list through NOOK Simple Touch. You can recommend and lend an eBook through Facebook friends by going through the following steps:

    1. Double tap on any book.
    2. Tap on Share.
    3. Select Recommend or LendMe (LendMe is only available if the book is Lendable).
    4. Select Facebook.
    5. Post to a friend's Wall.
  • Can I recommend an eBook or share a certain passage to a friend?
  • Yes. Many social media features have been built into NOOK Simple Touch. The unique Share features built into your NOOK Simple Touch enables you to share your comments along with a passage from the eBook you're reading, eBook recommendations and more through Facebook, Twitter and email.
  • Can I lend an eBook, or get an eBook lent to me, from someone who is not a NOOK Friend?
  • Yes. You can lend an eBook or get an eBook lent to you from anyone who has a NOOK account. However, you must be a NOOK Friend to view someone's NOOK library and request to borrow an eBook. And, you can only search, view lendable eBooks and request to borrow those eBooks from NOOK Friends.

Beyond eBooks

  • Is access to my NOOK Simple Touch password protected?
  • No. There are no security settings for password protection on your NOOK Simple Touch.
  • What file formats can NOOK Simple Touch support?
  • NOOK Simple Touch supports the following file types: EPUB, PDF, PNG, JPG, GIF and BMP.
  • Can my NOOK Simple Touch play videos?
  • No. Your NOOK Simple Touch does not support video or audio files.
  • Can I read my Microsoft Office files on NOOK Simple Touch?
  • No. NOOK Simple Touch supports the following file types: EPUB, PDF, PNG, JPG, GIF and BMP.
  • Can I customise the screensavers on NOOK Simple Touch?
  • Yes. Your NOOK Simple Touch lets you save your personal digital photos as screensavers. Just connect your NOOK Simple Touch to your computer using the provided microUSB cable. Create and name a sub-folder within the Screensavers folder found in the NOOK Simple Touch directory. Then drag-and-drop your pictures into the sub-folder you created. Once your photos are in the new folder, go to Settings --> Screen --> Screensaver, and then select your new folder.

    For best results:

    Include a few images in your subfolder as NOOK Simple Touch will cycle through the folder using a new image each time the device goes into sleep mode.

    Images should be in Portrait orientation. Crop your images to 600 x 800 pixels.

    Save the images as PNG (*.png) or JPEG (*.jpg) files.

    Images should be optimised for viewing in 16-level greyscale.

  • How do I transfer personal files onto my NOOK Simple Touch?
  • Using the microUSB cable provided with your NOOK Simple Touch, connect your NOOK Simple Touch to your computer.

    When you connect your NOOK Simple Touch to your personal computer, your NOOK Simple Touch will appear as a new removable drive on your personal computer. Drag the files you want to transfer onto this drive.

    To organise the files, open the NOOK Simple Touch drive. You'll see several folders on your NOOK Simple Touch. Move your personal files in the My Files folder. Within the folder, you can sort files into these folders:

    • Books
    • Documents
    • Magazines
    • Newspapers

    You should place EPUBs in your Books folders.
    You should place PDFs in the Documents folder.

    You should place PNG, JPEG, GIF and BMP files in a sub-folder that you create within the ScreenSaver folder.

    When you have finished arranging files, eject the NOOK Simple Touch drive from your personal computer. Disconnect the NOOK Simple Touch microUSB cable.

  • Where do I find my personal files on my NOOK Simple Touch?
  • Personal files on your NOOK Simple Touch can be found in the library.

    1. Press the Quick Nav button.
    2. Tap on Library.
    3. Open the drop-down menu (upper left-hand side).
    4. Tap on My Files.
  • Where do I view my personal files from a microSD card on my NOOK Simple Touch?
  • Personal files saved on a microSD card installed in your NOOK Simple Touch can be found in your Library.

    1. Press the Quick Nav button.
    2. Tap on Library.
    3. Open the drop-down menu (upper left-hand side).
    4. Tap on My Files.
    5. Tap on Memory Card, found at the top of the screen, just below the row of icons.
  • Can I listen to music, play games or browse the Web on my NOOK Simple Touch?
  • No. Your NOOK Simple Touch is designed for an optimised reading experience.

Travelling

  • Can I take my NOOK Simple Touch with me when I travel to foreign countries?
  • Yes, bring along your NOOK Simple Touch so you can enjoy your favourite eBooks and periodicals on the road. Once you have purchased an eBook or periodical in the United Kingdom using a NOOK account that has a U.K. billing address, you can download and read your purchases anywhere in the world.
  • Can I make new purchases while travelling?
  • You can purchase eBooks and periodicals while in the United Kingdom. You can only purchase digital content if you have a billing address in the United Kingdom. Once you have purchased an eBook or periodical, you can read it on your NOOK Simple Touch anywhere in the world.
  • Which foreign language eBooks does NOOK Simple Touch support?
  • Your NOOK Simple Touch has fonts that support languages based on a Latin character set for reading foreign language eBooks, periodicals and other digital content. Some examples of supported languages include: Afrikaans, Basque, Catalan, Danish, Dutch, English, Finnish, French, German, Hungarian, Icelandic, Indonesian, Italian, Norwegian, Portuguese, Romanian, Spanish, Swedish and Turkish. Your NOOK Simple Touch may support eBooks from other languages, but only if the foreign language characters are embedded in the font library of the digital file itself or if the file is a PDF file rendered as a graphic image.
  • Can I change the language setting for the user interface of my NOOK Simple Touch to a language other than English?
  • Yes, the user interface can be adjusted for English, French, Italian, German and Spanish.
  • Can I buy and use a NOOK Simple Touch if I reside outside the United Kingdom?
  • NOOK Simple Touch is available through NOOK.co.uk and other retailers.
  • How do I turn my NOOK Simple Touch completely off, if I have been instructed to do so by crew members on an aeroplane?
  • Press and hold the power button for about 5 seconds. A dialog box appears, confirming if you want to power off your NOOK Simple Touch. Tap the Power Off button on the touchscreen to turn your NOOK Simple Touch completely off.
  • How do I turn my NOOK Simple Touch on again?
  • Press and hold the power button for 2 seconds.
  • How do I turn off the wireless networking, if I have been instructed to do so by crew members?
    1. Tap the Quick Nav ("n") button at bottom center to launch the Quick Nav bar.
    2. Tap on Settings.
    3. Tap on Wireless.
    4. Tap on Wi-Fi to leave the box unticked.
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